Accessibility statement

Infoetax is committed to making this website usable by as many people as possible, including people who use assistive technology. Our target is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

In Ontario, the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) sets accessibility standards for organizations, including customer service. We welcome feedback on how we serve people with disabilities, on this site and at the office.

What we have done

• Semantic HTML, a logical heading structure and a skip link on every page.
• A visible label on every form field, with errors described in text.
• Colour contrast that meets Level AA, and a focus indicator that is always visible.
• Pages that work with a keyboard alone and at 200 percent zoom.
• No accessibility overlay widgets.

Where we may fall short

We keep working on the site, and some pages or features may not yet meet the standard. If something doesn’t work for you, tell us and we will provide the information another way, by email, by phone or in person.

Feedback and other formats

To report a barrier, or to ask for any content in a different format, email ravi@infoetax.ca or call 905-393-7664, Monday to Friday, 10:00 AM to 5:00 PM.

If the online form is hard to use, you can also request a consultation by phone or email instead.